Tuesday, December 7, 2010

Tumbling Down the Rabbit Hole

Remember the surreal feelings of despair and confusion whenever Facebook or Twitter were down?

Well, many users of the popular blogging service Tumblr went through that same social media melancholy after the site suffered a crippling blow and was down for over 24 hours (practically an eternity in Internet time).

Okay, I admit that may be a bit overdramatic. But the fact is that Tumblr was down for an inordinate amount of time and a lot of people took notice.

It seems that Tumblr may have been a victim of its own success, with the company stating it was heavy traffic that caused the meltdown. In some ways it's a good problem to have because it means you're growing, but there needs to be a solid infrastructure to support that growth.

Unfortunately for Tumblr, the wake-up call for those infrastructure repairs and growth support down the road have come at the cost of a lot of angry tweets and Facebook posts and a fairly substantial image backlash.

Were you affected by Tumblr's downtime? And do instances like this change the way you view different sites and networks?