Showing posts with label blogging etiquette. Show all posts
Showing posts with label blogging etiquette. Show all posts

Monday, February 16, 2009

Social Media Education in a Business

Educating a company about social media can be very hard. One way I am working on educating at Axiom Marketing is by compiling a "Social Media Reading List." I am able to read hundreds of blog posts a week (and not everyone at Axiom has this kind of time), so I filter through these articles in order to create a weekly list of reading about social media, marketing, and the evolving world of digital pr that would be beneficial and relevant. Once the list is sent out, I make an effort discuss the material and dialogue about the topics.

In conjunction with my Reading Lists, I am also working on teaching my coworkers at Axiom how to reach out to bloggers and not sound like a flack. Walking them through a step by step process, I outlined how to find blogs to read, how and when to make comments, ways to give instead of just take, and other various do's and dont's for blogger relations. Learning proper blogger etiquette will be important for the future success of marketing companies.

The online world is going to continue changing things, so not only do you need to prepare, but your company must as well. How have you been educating your coworkers and business partners on social media? What has worked? What hasn't?

Tuesday, January 27, 2009

10 Rules for Blogger Etiquette


Most of us read blogs (you are reading one right now!), but do we know proper etiquette as a reader? Here is a list of suggestions for proper behavior when reading and interacting with a blog.

1.) If its your first time commenting, introduce yourself. Bloggers love to meet their readers and develop relationships with them. Let the blogger know where you found their blog and a little about who you are (but don't over promote yourself).

2.) Do not (immediately) self promote. Don't do it. Nothing will tick off a blogger quicker than if you enter their blog space, give nothing back to the conversation, and then plaster the comments with an unwelcome ad touting your work. Add value to the conversation, build a relationship, and work to naturally earn the attention you are seeking.

3.) If you read often or found the topic helpful, leave a comment. Blogging consistently about relevant topics can be hard (we post on Daily Axioms at least once a day), and leaving a comment is where writers can find the energy to keep working hard.

4.) Put quality into your comment. While its nice to leave a "great post!" remark for a blogger, its even more helpful put some time and thought into your comment. Leaving additional links and resources that add to the conversation will show the blogger that you read their post, understood what they were talking about, and want to be in the dialogue of the conversation.

4.) Read the other comments before leaving your own. You wouldn't come into a room and jump into the conversation without listening for a little bit first. Your idea or comment might have already been said, so make sure to get the full picture of where the conversation is at before sticking your foot in your mouth.

5.) If you found the topic helpful, click an ad. I got this idea from Seth Godin, and it has really changed my thinking about online ads. Clicking the ad is an easy way to throw a coin in the tip jar and say thank you to a blogger. Its free for you, only takes half a second, and rewards good content when you find it.

6.) Share the blog or post in other places. Another way to show the blogger love is to Tweet a link to their post, bookmark it on Digg, or send it to a friend on Facebook who would find it helpful. Bloggers will see this as an act that builds relationship and trust.

7.) If you are leaning towards commenting anonymously, think twice about what you are writing. A lot of people think that if they post a comment anonymously, they can write whatever they want. I have read a lot of horrible personal attacks and unfounded remarks made by anonymous commenters. Its okay to disagree, but do it in a constructive and respectful way.

8.) Do not mass email/pitch bloggers. This should not be done with newspapers or television either, and bloggers will delete your email just as fast. Figure out who the author is, read their blogs posts, and then if you still think your product or service would interest them, find the most appropriate way to let them know about it. Pitching yourself on their most recent post probably isn't the best way.

9.) Point out spelling errors, but do so discreetly. No one is perfect and when a grammar mistake, spelling blunder, or broken link slips through the cracks, bloggers want to fix the error as soon as they can. Help them out by kindly letting them know. Once again, a better option than a comment is to Tweet, email or Facebook them through a DM or private message.

10.) Stop lurking and join in! Become part of the conversation (notice the reoccurring theme yet?) and let the blogger know you are out there. Bloggers are not unlike you and can be very approachable especially if you just apply the Golden Rule. Who knows what mutual benefit could be formed if you actually got to know them?

I know you all have other suggestions. What are some of your rules for reading blogs?

Monday, December 1, 2008

Stay in Character for Blogging's Sake

No one knows yourself better than you, so why second hand your content, or “ghost write” it? Companies and icons attempt to cut corners when it comes to building community online—simply by using another’s voice.

Kanye West blogged… somehow behind bars. (Funny - I didn’t know guardsmen allowed laptops). Is Britney Spears really on the microblog Twitter? You be the judge based on the content.

Brand deficit may be a realization for Mr. West, but Britney will be just fine. A poster child for ChumbaWumba’s “TubThumpin,” Ms. Spears is a perfect example of brands never being kept down, those only leading to more fame and fortune.

I’ve come across a lot of social platforms with great attempts at brand tenacity, though I have to say _S_A_R_A_H_ on Twitter stays in character, thanks to some great PR brains. Part of the hit Sci-Fi series “Eureka,” _S_A_R_A_H_ can hold a brand identity all her own and needn’t apologize for her @ replies to marriage proposals. We can all learn a valuable lesson from _S_A_R_A_H_. Stay in voice whether you’re a celebrity, avatar, or a Self Actuated Residential Automated Habitat.