Put Your Company on Twitter

Not every company should be on Twitter, but the vast majority of them should be even if they aren't promoting their brand.

Top 5 reasons your company should be on Twitter:

5. Follow trends (Especially trending topics)
4. Get feedback (Listen to your customers complaints and praises. Act on them.)
3. It makes a great customer service tool (Check out ComcastCares)
2. Set up an RSS feed from twitter to track conversations (Very easy to do)
1. Be proactive in the conversation (Find out what your customers want!)

Twitter Trends: Summize

Most Tweeps (twitter users) already know this tool/site, but I thought I would comment on it for those who don't.

Summize is a great search tool for tracking conversations that are taking place on twitter. On the home page, it lists the most searched topics and lets you view the conversations taking place. This can be an incredibly valuable tool for marketers looking to engage in dialogue with the consumer.

Recently it is purchased by Google, so I'm assuming that can only help with accurate search results.


Check it out.

Hopefully, AT&T is paying attention to some of the conversation going on.