Pin It!

Guest post by Kathleen Hennessy.

I can’t get enough of Pinterest! This virtual bulletin board is literally replacing my computer’s “bookmark” feature. Find a great idea for organizing your home office? Pin it. An inspirational photo pops up on a web site I frequent? Pin it. That new recipe you want to try next weekend? Pin it!

According to the site’s About section, “Pinterest lets you organize and share all the beautiful things you find on the web. People use pinboards to plan their weddings, decorate their homes, and organize their favorite recipes.”

This social media site also allows you to browse your friend’s pinboards. Stranger’s pinboards are free game too.... making new ideas and inspiration virtually limitless.

According to SHAPE magazine, Pinterest may even be able to change your life! In this article (http://www.shape.com/lifestyle/mind-and-body/can-pinterest-change-your-life) Pinterest fans created “vision boards” to help them focus on loosing weight. Definitely life changing.

Rumor has it the site is doing a big capital push, so un-doubtably, more fun things are in store.

Now our challenge as marketers is to figure out how to make our product visual, inspirational and pin-able.

Reading that has changed my thinking and behavior

Many of us do a lot of reading in the course of a week. There is a myriad of newspaper articles, blog posts, emails, and books that we can choose to skim or dive into, but which ones really make a lasting impact on us? While not every piece of writing is meant to dramatically change our thinking or behavior, I do believe we should be seeking out those that challenge and even change the way we do things. The following pieces of writing have left a lasting impact on me and many of them have dramatically changed the way I look at the world and interact with it.

“Ads Are the New Online Tip Jar” by Seth Godin
After reading this blog post from Seth, I now view online ads completely differently. Instead of avoiding them like the black plague, I now find myself actually clicking on some. My click, which is free and easy, is a great way to reward good writing and chip in a little money to the writer for his/her hard work.

The Long Tail by Chris Andersen
The power of the small pieces combined. Did you know there is a whole world of small niche markets out there that are dramatically changing how the market looks? It starts with the iTunes model, but affects every sphere of business. The Long Tail shows that today you don’t have to be everything to everyone - you need to be everything to your audience.

“There’s A Better Way To ReTweet!” from TwiTip by Miles Tinsley
Miles made an excellent point about adding original content and thought to a ReTweet instead of just passing it along. I like this method because it is good way to show the author/blogger that you actually read their article and comprehended it (the traditional “RT” method could just look like an attempt to suck up due to the lack of thought and effort).

“The Hedgehog Concept” from Good to Great by Jim Collins
Companies (very) often fail because they loose focus on their Hedgehog Concept. What can you make the most money at, dominate the market at, and be very passionate about doing? Don’t do anything outside of the intersection of these three things. Try to broaden your vision too much and you will loose focus.

What have you read that has changed the way you think?

TMI: The Downside of Social Media

Blogs are bubbling with news about Barack Obama. His new cabinet picks, his plans for the crucial first one hundred days, and...his workout routine?

Obama's been known to work out in regular gyms, which has anyone who has been beside him rushing online to dish the juicy details. A google search on "Obama Workout" turns up over 4 million results(!), the first page containing results from noted blogs such as Politico, the LA Times, and Buzzfeed. To which we respond: Seriously? The highlights of descriptions include details of humming while he bikes, not breaking a sweat while he works out, and having hands that are as "soft as butter".

Social media is a great tool, but some of this "news" is pretty unnecessary. In the olden days of newspapers, this wouldn't be such a phenomenon. But then again, if the public wants it, who's to say they're wrong? We'll stick to real news here at Axiom, though.

Ambiguity Answered: Top 5 Social Media Measurement Tools

Percolating oneself on every social network seems to be the common strategy for practitioners wanting to stay ahead of new media competitors. Though, if you spend your time fragmenting, you’re going to miss out on the thing that matters most to landing online business: social media measurement tools.

An ambiguous area to say the least, social media measurement is something not even the experts have been able to completely understand, but companies are trying. Here are the top 5 social media measurement tools to add to your proposal:

• Trackur Similar to Google Alerts in terms of pop-up value, the site also allows you the ability to filter out keywords that don’t belong in your search. You can add as many filters as you like. Comparable to Google Reader with its results userface, Trackur features share and RSS feed subscription. Trackur’s biggest advantage: highly specific, though search results can take 2-3 minutes.
  

• Compete.com A must-have for monitoring the popularity of one Web site over another, Compete generates web traffic and indicates visitor frequency daily and annually. For example, searching perezhilton vs. techcrunch reveals, while Websites are entirely dissimilar, they maintain similar web traffic.
  

• Vitrue SMI Vitrue asks the question, “How social is your advertising?” A quick comparison search will reveal not only the popularity of the subject or phrase, but where it’s most likely discussed, such as forums, microblogs, blogs, and video-sharing. This tool was highly impressive when it came to projection monitoring of the 2008 Presidential Election.

• Forrester Research- Social Technographics Tool This free and fast tool will provide you insight into where your client should focus their audience. After filtering gender, age, and country—the result is an analysis on whether or not you should advise set up on blogs, discussion boards, or microsites.
  

• Search.twitter.com Don’t underestimate the power of search on a microblog. Extremely fast turnaround, search.twitter.com allows you to directly reach out to your consumers after they tweet about bad or exemplary services and products.
  

Your Online Democracy

Democracy is happening online, because every time a comment is made—change is imminent or entirely avoided. Today’s marketing is customer service and though this isn’t new to the digital PR attendees of the world, it still sends the majority.

A person’s comment is now so much more powerful than what a marketing research team gathers from a paid-for focus group. Yes, those TV ads do say these people weren’t paid for the ad, but who wouldn’t love having their mug on TV? I raise my hand in embarrassment.

The new integrated strategy that should be part of every campaign (starting with research) is comment moderation. The tactic-- subscribing to the RSS feed comments pertaining to your client, your client’s product or service, and topic of interest for your targeted media contacts. Boy would that save you time and energy in place of your exhaustive search on Google’s front page.

Consider scrolling below those USA Today or New York Times articles, those blogs tied to top 50 publications and reading the 21 or so complaints from customers who have really experienced the journalist’s cutting jest about a service or this-just-in bad news. It may come as a shock to hear that your customers don’t want flare; they want simple. In immediate response, you change those key messages and give your product, service or simple PSA announcement (are those still happening?) a makeover.

It’s time to listen to your customers online. Remember they are your audience and can turn to or away from you—if you don’t hear them.