Showing posts with label Disqus. Show all posts
Showing posts with label Disqus. Show all posts

Wednesday, April 29, 2009

The social media point of differentiation: A must read for anyone Twittered out on followers or so over Facebook friend additions.

Earlier on in the year, I commented on Jason Baer’s blog about the harsh reality of too many marketers and PR practitioners flocking to one social network or blogging space in order to claim it a results-driven specialty for new business. While fail whales are now even more common on Twitter with its overall visitors’ base reaching 100+ million, Friendfeed remains “unbeached” with its stellar ‘rooms’ platform. But let’s not talk about the many marketers online who arrive in droves at the next best thing; rather, let’s talk about what so many aren’t doing and should be—in order to provide a social media point of differentiation.

Conceiving your own social media tool, much like Fallon has recently done with Skimmer—with the help of Adobe Air (hat tip to @bbellx for showing me this). This application is “designed to streamline, beautify, and enhance the experience of participating in your most frequently used social networking activities. It improves upon your day-to-day interaction with multiple social networks, removing distractions and providing a rich experience that is particularly suited to multimedia content.” Sounds nice, huh? That’s because it is. And what’s really great is Fallon can go into a new business pitch with this trusty, owned and operated tool.

Fallon hasn’t been the only agency of record who has jumped on board with being the "firsts.” Waggener Edstrom announced earlier in the year its twendz application. This budding technology allows for the exploration of Twitter conversations and sentiment. "As the conversation changes, so does twendz by evaluating up to 70 tweets at a time. When new tweets are posted, they are dynamically updated, minute-by-minute." You can choose to make the API work even faster by simply moving the bar over on the tracking meter. That way, you see updates every second. What a great thing for businesses worldwide!

Monetizing your agency’s custom groups or social network sites. With the amount of FREE tools used to build your own social network, aggregate video content, blog comments, discussion threads, and posts—it’s easier than you think to cash in on what you’ve created. If I told you what Axiom has up its sleeve for several of its LinkedIn trade groups, I’d probably have to tar and feather you. But if you’re curious on self-monetization, here are some ideas:

  • Using Ustream.TV or Justin.TV to host a chat room with industry specialists or analysts talking about your client’s product. Leverage your existing fan base that you’ve already created via conversations on microblogs or discussion boards as your first “Sign me up!” numbers. You might also think of getting your chat backed by some corporate sponsors that nicely supplement what your client is doing and how they’re positioning themselves. That way, everyone gets Web exposure.
  • Invite fans of your Facebook Page to be part of your street team where they’ll go out and promote products and services for the clients you work for. Invite new business prospects into the venture with a small fee. Yes, this may be a reality sooner or later, if not already… Olson + Company does something similar in-house with its street teams.
  • Or, you could create a massive e-mail distribution service akin to HARO, charge buckets for pay-for-say advertisement, and reap generous rewards from those you’re helping out AND those who are fans of your media service. Have you seen lately how Shankman has been cashing in on HARO?! “What’s Hot on Haro”, multi-faceted sponsorship, and a whole slew of partnerships. (Yes, you too can be Peter Shankman. Well, maybe not.)

Go BIG or go home
While it may be strange to start thinking this way, start thinking BIG. Why? Hasn’t it occurred to you that the innovators of these social networks are nothing but BIG thinkers and dreamers? Who ever thought there’d be a way for online users to connect so quickly with their personal and professional interests in real-time, what’s really on your mind? “Get to the point!” fashion? Twitter has made what we’ve always wanted to say to long-winded friends and acquaintances a reality. Who ever thought that I, Tim Otis, would get to hear your comment on the Daily Axioms blog the minute you said it? Disqus (pronounced "discuss") did.

If you’re not into BIG social media ideas and monetization principles, you'll be hard-pressed to land a client interested in social media exploration—and that’s a reality for the future – if you don’t move away from conventional and traditional approaches now. Go ahead and jump on every social network, but where are the results in that—if not for a couple of solid, will-stand-by-you-to-the-end relationships? Turn your focus to thinking BIG in terms of monetization rather than a propensity to accrue 10,000 followers on Twitter or 500+ connections on LinkedIn.

Remember, your clients are looking for new ways to drive visitor traffic on their site that will result in consumer trial or purchase, or sales leads in general. How are you differentiating yourself here? Not there.

Thursday, January 15, 2009

Commandeering social media… when you’re not a fan of Apple

I have to confess Apple isn’t among my favorite fruits. That’s actually pineapple. So how can a non-supporter of Apple understand social media if they don’t endorse products like the iPhone 3G or the iPod Touch?

I, myself, am the type of guy who will laugh at a video featuring Steve Jobs getting pied (here’s one featuring Bill Gates), but will pray for his speedy recovery. I get bothered when I walk passed Apple stores in malls and see dozens of people in droves besieging the newest innovation. People save up their hard-earned cash (over saving for a house!) to go out and spend a fortune on these products that keep them tuned out from the world around them.

I’ll even walk passed a jogger with an iPod, thinking to myself they’re "cheating their run." Running was never meant to be accompanied by headphones, and classrooms were certainly not meant to be interrupted by i-type products. Don’t get me wrong – Apple is not the perpetrator of all unsound social etiquette but I do think they have a very secret message, a subliminal undertone: buy and get hooked for life. That’s a long time.

If I continued with this attitude, I thought to myself my knowledge of social media would be rather short-sighted-- if I didn’t jump aboard the Apple app store, as I see the many social media gurus and technology reporters and bloggers often do. So I came up with a routine to navigate social media as Axiom’s social media manager, to avoid the Web traffic from the Apple Store:

1) Every day, I read social media blog posts via subscription to RSS and comments feeds from the following BLOGS:
-Mashable
-TechCrunch
-GigaOm
-Scobelizer
-WebInkNow
-Convince & Convert

2) Thanks to Drew’s master plan, I participate in blog conversation by adding my two cents in the comments section. I oftentimes read comments before posting my own to get a context for the conversation thread. Sites like DISQUS make it easy to understand when a thought is continuing and when it ends.

3) I am on Twitter, Facebook, and LinkedIn, but nothing else. Reason being: you can often immerse yourself too far in social network profiles and the newest microblogging devices—to a point where you’re wasting time as you click on one link after another. Pretty soon, you’re finding yourself reading about Britney Spears from a 13-year old who happens to like pineapple just like you. And you can’t help but comment on their Piczo account. What are you doing on Piczo anyway?

4) I blog, and good blog posts don’t take 20 minutes. The ones with worthwhile content take hours to compile—tagging, linking, and adding visual elements. My most recent social media epiphany has taught me to reserve about 10 posts and schedule their publishing when the occasion arises.

5) I develop relationships with people in the space. That doesn’t mean I follow 2,000 social media enthusiasts on Twitter (just look at my number) or invite everyone, their mom, and their grand mama to “friend” me on Facebook or join “my professional network on LinkedIn.” It means I engage with the top developers of social media devices, enough so that I can one day meet with them over coffee. After all, isn’t this space about building relationships online that will stick, will cause remembrance and recognition?

A lot of social media advocates may be huge proponents of Apple, but I’m not one of them. And I’m doing just fine.